1/5

posted Mar-15-2008

I ordered at 4pm on friday with keh, 2day air. I was expecting to receive the shipment notification saturday like the website stated (2day air shipped next business day) no email. I called, and got rung up to a nonstop ringing phone. I called back a 2nd time, and same thing happened. I finally called back Monday. I got jerked around and nothing was resolved. I called back tuesday morning, standing outside in 5F weather without a coat on, to call them up. After wasting 5 minutes of my 15 minute break, and being transfered twice, the person said "we needed to verify your shipping adress" After veryifying it, it got shipped and arrived thursday. Keh had my telephone number and email adress. They failed to use either one and contact me on this. Worst customer service ive ever dealt with. 100% unhappy with Keh

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