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posted Jan-11-2012
I built my personal computer for games and personal management, finishing it around 2003. Almost all of the parts I purchased were from online merchants. Over the years it has served me well but isn't quite capable of playing some of the newest games having a 2.4B GHz Pentium 4. To beef it up some, I made a search for the now discontinued 3.2 GHz Extreme Pentium 4. PC Planet showed favor by competitive pricing and availability. Since I've never experienced problems purchasing parts online, checking reviews wasn't exactly necessary from my point of view. After making an order from PC Planet, it's an absolute necessity now.
After about 30 days of waiting for the parts to ship, I attempted to contact customer service to inquire why my order hadn't shipped only to have my calls not going through as if the phone number didn't have a phone hooked up at the other end.
Last week, I filed a dispute for that transaction at the financial institution I use in an attempt get my money back. I also printed screen shots of my order details and gave them to my credit union as evidence of my suspicion that it's a scam.
One thing I noticed which raises high suspicion as to the credibility of PC Planet is that the transaction was processed before shipping the product(s).
Save yourself the grief of loosing your money and possibly your existing computer systems by not ordering from PC Planet Systems.com