1/5

posted Aug-04-2004

I purchased a Sapphire x800 xt platinum from this company on June 10th 2004. All seemed to be going well until I opened the package to find a x800 pro instead(a much cheap version of what I ordered). I immedieataly called usdepot and was told "ahh you got a pro but order xt platinum". I said yeah...that what I just told you! They said they would send the correct one right out. I call back in a few days and ask where is it and whats the tracking number they said now its on back order and it will ship next week. Next week comes I call them and they said still on back order will be the following week. The next week comes and I am told we are shipping it today and they even gave me a tracking number. After 2 days the tracking number still doesnt work. I call them back and I am told they will NEVER be getting the xt in stock and I should just return the card with a RMA label they will ship me. I said 2 days ago you give me a tracking number and tell me its shipping and now yoru telling me your never even getting it in stock! She said sorry just ship it back with a label Ill send you and we will credit you right back. Finally I get an rma return label after another week goes by I ship the unit back, 3 weeks since then and I still havent been credited back. Phone just does a fast busy when I call like its disconnected. Also no response to emails. Anyone else having this problem please contact me at baxxtor@operamail.com to file charges with local authorities or setup a class action lawsuit or something. THEY LIE OVER AND OVER----FRAUD THEY MUST BE SHUT DOWN!!

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