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36,421 stores1,204,395 reviews 5768 shoppers online now
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 Member Since | 17-Jun-10 |
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| Night Galaxy, Inc. / Night Vision Planet / OperaGlasses.net |  |
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| Night Galaxy, Inc. / Night Vision Planet / OperaGlasses.net |  |
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posted Jun-17-2010 
This review was modified by 
![Share](javascript:share_rating({"review_body":"Horrible company. I placed an order for two items which I found out were back ordered which wasn\u0027t displayed on their sight. Never sent me a tracking number until I called, the package was one day away by then. Call center is in India and you can\u0027t talk to a manager you have to email them. Sent me the wrong items so I paid for return shipping out of my own pocket. I sent a detailed note with my phone # asking them to send me the right items. I included item numbers and descriptions. Didn\u0027t hear anything through email or by phone. Called a week later to find out that they just refunded my money today minus my return shipping and I won\u0027t be able to see it in my account for 48 hours. Called Blackhawk to complain they were helpful as always. DON\u0027T ORDER FROM NIGHT GALAXY!!! ","link":"http:\/\/www.resellerratings.com\/store\/Night_Galaxy_Inc_Night_Vision_Planet_OperaGlasses_net\/comment\/576820#comment576820","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Night_Galaxy_Inc_Night_Vision_Planet_OperaGlasses_net.jpg","store_name":"Night Galaxy, Inc. \/ Night Vision Planet \/ OperaGlasses.net","username":"basadial","rating":"1"}, "single");){kind=link}
“We have sent you the correct merchandise. Upon your return we have inspected the products and again found that product images and description match.
Tracking numbers are sent out automatically upon shipment.
We have provided you with FULL refund. We are not responsible for shipping charges that you have incurred on dispatching the merchandise back to us since we have NOT made an error on your order. You have also received a complimentary shipping to your destination.
We do not have an office in India, all our employees are U.S. Based.
”