1/5

posted Nov-18-2004

I purchased a protective case for my tablet PC that the website said was in stock. I got a call a few days later letting me know that the item was not in stock and they nicely asked me what I wanted to do. I said please cancel my order. She said ok I will go ahead and void the charge on the credit card. I told her that sounds good and went on my way. Well, after 3.5 weeks the charge is STILL on the card. I emailed many times and kept getting pushed off to the accounting department. I just made one more call to get my money back and they said it will be done "today". I will beleive that when I see the money back into my account. The thing that upsets me the most is that on there website the policy is to NOT charge for any items that are on backorder; which my item was, but I still got charged! AVOID this store at all costs!! A pain in the butt nobody needs. What a disgrace to the online community.

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