1/5

posted Apr-20-2004

I bought a Palmer Stabilizer inline regulator and 5 tank o-rings from this online retail store because of a nice low price. It wasn't a goof in the price, but these were the lowest that i've seen. So, looking like a legitimate site, I bought these two items from their store through an online transaction on April 1, 2004, and it's April 20, 2004. Their order status (showing the status on their end of the line, not shipping). It's still in the "processed" stage (although they don't explain what the statuses mean). In response to one of my e-mails, they say that "completed" means that they have sent the order out, and I'm still waiting for this to happen. I e-mail them, and they rarely respond. So, I called them, and the line is always busy. This store has thoroughily frustrated me, and so I sent the Better Business Bureau onto them to see what they can do... Hopefully things will work out.

All in all, I give them a low rating because they have low prices and flat rate shipping. Their customer support is HORRIBLE, and they, obviously, take way too long just to send a package out THEIR doors, and not even through yours.

This review was modified by b1gf00t on April 20 2004 05:01:26 PM

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