1/5

posted Dec-21-2012

I ordered a rug on 11/12 for Christmas. Smooth transaction online, however I kept getting emails that the ship date was pushed back until when they said ship date would be Jan. 8, I had to cancel because I needed a rug for Christmas. I tried to cancel for 2 weeks! I was told that the vendor had to cancel the order and it would take 48-72 hours. Then after 72 hours I was told that the vendor hadn't responded so Home Decorators would take care of canceling the order which would take another 48-72 hours. After waiting 3 more days I called American Express and told them everything. Then later that same day I got an email saying the rug had been shipped but NO TRACKING number!!! Very very strange.....I'm glad I reported them to Amex.....NEVER buy from them! By the way, they say the vendor is Home Depot....I always do business with Home Depot and have NEVER had any problems.

This review was modified by b-373 on December 21 2012 09:18:03 AM

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