4/5

posted Jan-15-2012

I don't normally write reviews but my experience with PromenadeWatches (PW) was just horrible. I spent days looking for a recently interested watch piece. Nixon 51-30 Gunship. I found it on PW for $70.00 cheaper than anywhere else I had seen on the web. (Awesome). When i received the watch it looked amazing but wasn't running, no big deal i saved a butt load of money i would just take it to a watch shop and get battery replaced. So while i was taking the time to at least set the time and date i notice the top crown was BROKEN. I called PW and no call was returned. I looked for this watch everywhere i wasn't going to give up so easily. When PW failed to return my call i tried sending to the manufacture, Nixon. Nixon said it could not be repaired, and they didn't carry that watch to replace it. I called PW back again and still nothing. So disappointed!
***UPDATE***
Apparently the Christmas season was busy for all. PW got a hold of me and made every effort to find or get a replacement watch for me. After not being able to find a replacement watch PW offered a full refund as advertised. Other than not having the watch (which was limited as it was) I am happy with the result. Little odd that they are refunding by "check" but refund is refund. Thanks for following through PW.

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