1/5
posted Apr-28-2010
I could simply cut and paste the review from "Meghow" as I had nearly an identical experience. Defective product returned - no replacement received - no refund given - and no real answers from Memory To Go (or Componex, or Isaac Faliv, or whatever name they choose to operate under).
The big difference is that I'm a return customer! I purchased from them in the past and had no problem, but this time - "disappointed" isn't strong enough. Plainly put, I was ripped off!!
I purchased 2 RAM chips - one works fine, but the other was defective. I called, and was told to ship it back. No problem. Then I waited. After 3 weeks, I called, and they couldn't find the package. I was promised that they would look for it and call back. Two weeks later, I called again - same runaround. Two more weeks, and they finally found the package, and gave me a bogus excuse why they couldn't find it, but promised a replacement would go out that day. Two weeks later, I called to find out where it was, they had to look into it, and again I was promised a call back. That was 3 weeks ago, and was the last I've heard from them. They don't respond to emails, don't give you answers on the phone, and don't return calls as promised.
No product, no refund, no communication. Nice way to treat a return customer, eh?
I should have known it was a mistake to deal with them based on how they answer their phone! Call them to see - what a joke!
If you like your money, then stay away from Memory To Go!!
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![Share](javascript:share_rating({"review_body":"I could simply cut and paste the review from \u0022Meghow\u0022 as I had nearly an identical experience. Defective product returned - no replacement received - no refund given - and no real answers from Memory To Go (or Componex, or Isaac Faliv, or whatever name they choose to operate under).<br><br>The big difference is that I\u0027m a return customer! I purchased from them in the past and had no problem, but this time - \u0022disappointed\u0022 isn\u0027t strong enough. Plainly put, I was ripped off!!<br><br>I purchased 2 RAM chips - one works fine, but the other was defective. I called, and was told to ship it back. No problem. Then I waited. After 3 weeks, I called, and they couldn\u0027t find the package. I was promised that they would look for it and call back. Two weeks later, I called again - same runaround. Two more weeks, and they finally found the package, and gave me a bogus excuse why they couldn\u0027t find it, but promised a replacement would go out that day. Two weeks later, I called to find out where it was, they had to look into it, and again I was promised a call back. That was 3 weeks ago, and was the last I\u0027ve heard from them. They don\u0027t respond to emails, don\u0027t give you answers on the phone, and don\u0027t return calls as promised.<br><br>No product, no refund, no communication. Nice way to treat a return customer, eh?<br><br>I should have known it was a mistake to deal with them based on how they answer their phone! Call them to see - what a joke!<br><br>If you like your money, then stay away from Memory To Go!!","link":"http:\/\/www.resellerratings.com\/store\/Memory_To_Go\/review\/563175#comment563175","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Memory_To_Go.jpg","store_name":"Memory To Go","username":"ayuuem","rating":"1"}, "single");){kind=link}