1/5
posted Dec-12-2007
I waited the 1 - 6 weeks as stated in my confirmation email. I called to inquire about my order and they said it was backordered and would take another month. After waiting a total 2 months for my order, they said the shipment came in with the wrong labels and it would be another month. I told them to cancel my order and refund my money. 1 month after cancellation (3 months after placing the order) and still no refund. I will open a dispute with my credit card company. DO NOT ORDER FROM THIS BUSINESS. ***updated*** After opening the dispute with my bank, I suddenly got an email indicating the order had been shipped (complete with tracking number). I replied and said I still did not want it and reminded them that I had cancelled it two months ago (no response from them). I updated my dispute with the bank to indicate what the merchant had done. Since I no longer even live at the address where I was when I ordered this item, I contacted the current occupant and made sure they would refuse the package (which they did - it's on its way back to the merchant). This way, the mercant cannot try to claim they fulfilled their order and pretend I never cancelled it. I WILL win my dispute and get my money back. ****UPDATE*** Well, I lost my dispute with my charge card bank. NOT because this wasn't a fraudelent case but because I failed to file the dispute within 60 days of the purchase. Apparently, the success of this scam is based on the fact that they delay your order and keep you waiting until your deadline for filing a dispute has passed. Once you finally realize you've been ripped off and cancel it doesn't matter because they won't have to return the money. BEWARE YOU HAVE BEEN WARNED. THIS IS NOT A REAL BUSINESS. I CERTAINLY DON'T BELIEVE IT'S REALLY AFFILIATED WTIH THE REAL RONCO OF TV INFOMERCIAL FAME. IT'S A CLEVER SCAM AND FOR ONCE I FELL FOR IT. LESSON LEARNED.***FINAL UPDATE*** 6 months after my order was placed, I get a call from their accounting department saying they tried to send me a refund check. It had been returned because they sent it my old address. I TRIED to tell them I moved already (but then again I tried to tell them to cancel the order and they didn't listen then, either). So, I updated them with a new mailing address and got a check. I ASSUME it'll clear when I deposit it. Even though they mistakenly shipped the order after I cancelled it (and it was returned to them since I haven't lived at that address for a while), they decided not to include the shipping charge in the refund. Well, since they refunded my money (partially) I no longer think they are scam but I certainly think they are not running a well organized operation. Stay away!
This review was modified by
awheat2000 on March 23 2008 06:02:02 PM
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posted Apr-07-2009 
![Share](javascript:share_rating({"review_body":"I am very pleased with my experience from this vendor. I had my identical replacement remote in only a few days. My TV was built in 1993 and they had the exact remote (another site had the same remote but under a different brand name). The manufacturer discontinued the item but I was able to get a used one in very good condition (and clean). I literally opened the box and began using the remote. Batteries were already installed. I only received one email, confirming my order. I would have liked to get some kind of shipping confirmation or a tracking number, but since my order was delivered quickly (by ground standards) I would not consider this a big deal. The price was reasonable considering that my TV is older (hard to find remotes for it) and universal remotes costing more didn\u0027t offer 100% compatibility. If I had to order another remote I would check with this company first.","link":"http:\/\/www.resellerratings.com\/store\/1_800_Remotes\/comment\/456407#comment456407","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/1_800_Remotes.jpg","store_name":"1-800-Remotes","username":"awheat2000","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I waited the 1 - 6 weeks as stated in my confirmation email. I called to inquire about my order and they said it was backordered and would take another month. After waiting a total 2 months for my order, they said the shipment came in with the wrong labels and it would be another month. I told them to cancel my order and refund my money. 1 month after cancellation (3 months after placing the order) and still no refund. I will open a dispute with my credit card company. DO NOT ORDER FROM THIS BUSINESS. ***updated*** After opening the dispute with my bank, I suddenly got an email indicating the order had been shipped (complete with tracking number). I replied and said I still did not want it and reminded them that I had cancelled it two months ago (no response from them). I updated my dispute with the bank to indicate what the merchant had done. Since I no longer even live at the address where I was when I ordered this item, I contacted the current occupant and made sure they would refuse the package (which they did - it\u0027s on its way back to the merchant). This way, the mercant cannot try to claim they fulfilled their order and pretend I never cancelled it. I WILL win my dispute and get my money back. ****UPDATE*** Well, I lost my dispute with my charge card bank. NOT because this wasn\u0027t a fraudelent case but because I failed to file the dispute within 60 days of the purchase. Apparently, the success of this scam is based on the fact that they delay your order and keep you waiting until your deadline for filing a dispute has passed. Once you finally realize you\u0027ve been ripped off and cancel it doesn\u0027t matter because they won\u0027t have to return the money. BEWARE YOU HAVE BEEN WARNED. THIS IS NOT A REAL BUSINESS. I CERTAINLY DON\u0027T BELIEVE IT\u0027S REALLY AFFILIATED WTIH THE REAL RONCO OF TV INFOMERCIAL FAME. IT\u0027S A CLEVER SCAM AND FOR ONCE I FELL FOR IT. LESSON LEARNED.***FINAL UPDATE*** 6 months after my order was placed, I get a call from their accounting department saying they tried to send me a refund check. It had been returned because they sent it my old address. I TRIED to tell them I moved already (but then again I tried to tell them to cancel the order and they didn\u0027t listen then, either). So, I updated them with a new mailing address and got a check. I ASSUME it\u0027ll clear when I deposit it. Even though they mistakenly shipped the order after I cancelled it (and it was returned to them since I haven\u0027t lived at that address for a while), they decided not to include the shipping charge in the refund. Well, since they refunded my money (partially) I no longer think they are scam but I certainly think they are not running a well organized operation. Stay away!","link":"http:\/\/www.resellerratings.com\/store\/Ronco\/comment\/350632#comment350632","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Ronco.jpg","store_name":"Ronco.com","username":"awheat2000","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I placed my order on November 2nd, and finally received it by November 14th. They waited until the 10th to ship it. They claim that most orders ship within 24 to 48 hours, but that clearly was not correct. They sent me offers to upgrade my order several times between the 2nd and the 10th, but the effort to upsell would have been better spent filling the order in a timely fashion. I ordered parts from a dozen other merchants on the same day, and received everything else within a week. This company held up my project. On the upside, the price was good and I received exactly what I ordered. So, as long as you don\u0027t care when you receive your order I can recommend this business.","link":"http:\/\/www.resellerratings.com\/store\/BZBoyz\/comment\/106198#comment106198","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/BZBoyz.jpg","store_name":"BZBoyz","username":"awheat2000","rating":"2"}, "single");){kind=link}