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| Member Since | 28-Jul-12 |
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| MyWorldPhone.com |  |
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| MyWorldPhone.com |  |
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posted Jul-28-2012 
![Share](javascript:share_rating({"review_body":"It\u0027s extremely difficult to talk with anyone at this company due to the language barrier. So, I ordered what I thought was the product I wanted on line. The product (a phone charger) sold for $9.99. <br><br>Unlike Amazon and other providers, My World Phone did not offer free shipping. So, add $13.80 to my bill for shipping and handling. My total expense for this charger was then $23.79. When the package arrived (six days after I order it) I discovered that what they shipped (and what I thought that I had orderd) were not the same. I looked at the shipping paper work in the box and read the following\u0022 There is a 15%restocking fee applies in All returns\u0022. That statement was followed by \u0022 All returns must be done with in 7 calendar days from purchase\u0022. In effect, that meant that even if I had gone to the post office or UPS store immediately I would have been outside of their 7 day restriction. Stay away from this organization. They ripped me off...don\u0027t let them do it to you too.","link":"http:\/\/www.resellerratings.com\/store\/MyWorldPhone\/review\/1750972#comment1750972","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/MyWorldPhone.jpg","store_name":"MyWorldPhone.com","username":"aurorashopper ","rating":"1"}, "single");){kind=link}
“Thank You for your review. Unfortunately, i do not see we have done anything wrong. We are in business since 1999 and we always suggest customer buys the accurate product. You made purchase of a wrong product and wanted to return it after a long time. You knew the policy, all business has some sort of policy to protect our interest as well. I see no reason for leaving a negative review.
Dear respected customer
RE: Thank you for your order.
Thank you for your generous review. We have now completely changed our management to cater our customer needs with full customization, which will includes, superior customer service, fast product turnaround and 24/7 around the clock customer service.
Thanks to ResellerRatings for the opportunity to partner with them. By placing this review about our company, you are giving us a chance to improve even further; we will know better then ever what, how and which area to focus. Thank You.
We will try our level best and satisfy you on your next order and thats our promise.”