1/5

posted Feb-07-2007

This is like a fraud. I order a Super Talent flash drive, but they sent me a no-brand drive. In no way could I find any manufacturer's name on the label of the package. The product I received also differs from the one on the picture I saw on ewiz's webpage.

ewiz.com states that there is a lifetime warranty for this drive. I am not sure how I can claim the warranty when there is no manufacturer revealed to me and if the drive becomes defected one day.

ewiz.com wanted me to pay shipping costs for exchange. This is definitely a joke. They sent me something that is not my order. Think about this: If you ordered a sony laptop, but the seller sent you a no-brand laptop. what would you feel? I consider the transaction a fraud if I have to pay shipping for exchange. I certainly won't do any business with a company that is not trustworthy.

comment on review | report?

Is this review?… Helpful (2) Cool Share

1/5

posted Jan-15-2005

I ordered a DVD on December 28, 2004. Their website specifies that the item normally leaves their warehouse within 2 business days. On January 15, 2005, the order status was still "in process." I contacted them twice on Jan. 11 and Jan. 15, respectively. They kept saying their research teams would need 4 business days or so to find out the problem. This is simply unprofessional and inefficient. The ridiculous thing is that they charged me by credit card on the day I placed the order, but they would need up to 8 business days from the day of cancellation to credit back. I won't do any online shopping with the company any more.

comment on review | report?

Is this review?… Helpful Cool Share