1/5

posted Dec-09-2009
THEY ARE SHADY! I was sold a Nikon D80 that is a gray market (they call it an "import") after being told on the phone by a customer service rep (which no longer works there, big surprise!) that it was an American camera!!!!! This is illegal!!!! I am unable now to send my camera to Nikon USA to be fixed and after 7 months the camera is messing up!!!! They were unapologetic and basically said that it was my fault and I shouldn't have listened to their sales rep and I should have read the fine print!!!!! NEVER EVER BUY ANYTHING FROM THEM!!! YOU DON"T KNOW WHAT YOU WILL GET!!!!! And yes the camera is under their warranty so I can send it in (not to nikon USA!) but I still have to pay for labor. The point is I WAS MISLED and I feel that I was lied to, not that they wont fix it! I was told my d80 was not an import model and I just found out 10 months later that it IS an import model. Their sales rep lied to me! That is my problem with this company.

This review was modified by
ashleyh on December 10 2009 08:23:57 AM
“When you placed this order, it clearly stated under the camera that this was a import model and you would have a 1 year warranty which includes 90 days labor 1 year parts from our company. If you would like to send this product in for a repair, Broadway Photo will be more than happy to repair your camera.
Thank You
Customer Service”