1/5

posted Aug-20-2009

Boy did I ever shop with these thieves and I wish I never did. Placed my order on the phone and yes their original prices were incredible; however by the time they got done with me my total came to $1,399. I never received a confirmation but received the order within a few days only to find items were missing that I paid for and that they charged me $59.99 for shipping that was supposed to be free. Also they were closed for the Jewish Holidays and never responded to my email regarding the missing items and shipping charges. After three emails I finally sent them a letter and copied my credit card company. I have been going back and forth with my credit card company and Closeoutgenius is standing up to the fact that I received the missing items and stated that I am committing fraud saying that I did not receive the items - They also stated that the package weighed 15 lbs -it was a mini camcorder and a portable GPS unit and a few small items - I have all the boxes as well as the original box it came in and weighed them all - how about 6 lbs. At this point my credit card company is rebilling me for the $437.96 for the items I did not receive and the shipping - What a rip-off. I suggest people do not get involved with these fast-talkers and thieves.

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