3/5

posted Feb-05-2011
Over years I've had mixed experiences with eBay. The way they operate is unique and different from other online stores. As many reviewers already mentioned, if buying from, or selling to a reputable party, then problems are rare. Nevertheless, the eBay is full of all kinds of scams as well. Understandably, it is impossible for the company to keep everything under control considering their business model, but to me, they are obviously unable to offer the same level of service as some other merchants in their league. The company's customer support is poor. Their rules and regulations are often vague. If things go wrong for any reason, the company does not possess as good mechanisms as other online sellers to resolve those issues. Clearly, eBay is far from reaching the level of reliability and reputation that other big players in the game have. For all these reasons, eBay is good for small, low risk transactions. For other deals, personally I would avoid them.

This review was modified by
apartment910 on February 05 2011 09:38:43 AM
“Thank you so much for your vote of confidence. It is nice to hear that we are performing to your satisfaction. We greatly appreciate your input. Please note that our new site at www2.meritline.com is launching soon with exciting new features. Once again, thank you for your patronage and we look forward to serving you in the near future.”