1/5

posted Jan-15-2012

The worst book buying experience I've had in all of my undergraduate and graduate school career. I've had to get an extension on an assignment because I still don't have a book. You would think if something from INDIANA shipped on the 4th it would have arrived just a few states over in no more than 5 days. It's now been 2 weeks and nothing. Not having a tracking number is one of the worst ways of doing business that I can think of. And the returns process for people in my situation who have to go somewhere else to buy a book while waiting for the book I ordered to come in is ridiculous. Making the buyer pay for shipping and have a product returned within 30 days is a bit unfair when people have waited upwards of a month to even get the damn thing. Running a bookstore that sells college textbooks that take this long to arrive is laughable. Do they think college kids buy their books a month or more in advance?? No, try a week or two. I agree with another reviewer who said the high rating of this merchant on B&N website is very misleading.

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