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andys3211

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Rating 10/10
5/5

Way to go Jessica H.

I had a problem with the very first order I placed. No reflection on the company part but user error. I called the customer service line the next day and I was cheerfully greeted by a pleasant customer service rep by the name of Jessica H.
She was patient and took the time to listen to my situation and very efficiently took care of the situation way beyond my expectation. Honestly I have been getting all my stuff from Amazon and this was a pleasant surprise to have the human element in this day and age. Well done New Egg and Jessica....


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  Newegg.com (USA) Rating 10/10

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  Newegg.com (USA) Rating 10/10

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