andrewstolpe - User Profile page at ResellerRatings

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All Customer Reviews (2)

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Karmaloop.com
Rating 2/10 1/5
modified review posted Jun-07-2013

They use the worst shipping method in the world (UPS SurePost) which has delayed my shipping by three days on multiple occasions.

UPDATE: My package has been lost in the mail! Official response from Karmaloop:

'Hi!
I am sorry for the inconvenience but unfortunately this package was deemed as lost. We are sorry to inform you that your original item has gone out of stock. Would you like a refund or store credit ?'

This is absurd. Words cannot express how angry and unsatisfied I am at this point.


Karmaloop, Karmaloop.com rep has responded
modified review posted Jun-10-2013

“Hi there,

So sorry to hear you are disappointed in one of our shipping methods. We offer various shipping options at great prices and we apologize if this shipping method is not ideal for you and your order. We'd love to hear your feedback in greater length as well as see how we might be able to offer a better solution for your next order! You can reach us at questions@karmaloop.com We'd love to be of further assistance!”

Newegg.com (USA
Rating 10/10 5/5
modified review posted Jan-13-2011

Best company by far. Customer service is quick and very friendly. Provided me a credit and replaced a broken product without any questions asked. Thanks again!

About andrewstolpe

Reviewer Stats

Total Reviews 2
Helpful Reviews
Forum Posts 0
Homepage
Member Since 13-Jan-11
Last visit First visit!

Favorite Stores

Check out all the stores loved by andrewstolpe

  Newegg.com (USA) Rating 10/10

All Stores

Check out all the stores reviewed by andrewstolpe

  Karmaloop.com Rating 2/10
  Newegg.com (USA) Rating 10/10

Least Liked Stores

andrewstolpe likes these stores the least and has left a poor review for them.

  Karmaloop.com Rating 2/10
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