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posted Jun-02-2012 
This review was modified by 
![Share](javascript:share_rating({"review_body":"I ordered a battery for my laptop, a Thinkpad \/ Lenovo t410s. The battery was listed for this laptop. But when I received it, it was clearly not designed for this laptop.<br><br>Their return process is a complete mess. It has to be done by manually filling out a long *paper* form then faxing it back to them or e-mailing it back to them. The form asks for ridiculous things like the voltage and model number of your current laptop battery. The form is pre-checked for an exchange rather than refund, etc. They charge a $15 restocking fee. Just look for yourself:<br><br>http:\/\/www.laptopcharge.com\/Support\/Returns.aspx<br><br>This is a major pain and after shipping and the restocking fee and time spent I will hardly make the money back, but I am still going through with it on principle.<br><br>This company really seems like a scam. I have no idea how they have 5 stars on google search but that\u0027s probably part of the scam.","link":"http:\/\/www.resellerratings.com\/store\/Laptopcharge\/review\/1597158#comment1597158","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Laptopcharge.jpg","store_name":"Laptopcharge","username":"analytic168","rating":"1"}, "single");){kind=link}
“Hi,
Thank you for your feedback. LaptopCharge are sincerely apologizing for the time it has taken and your experience with us in regards to the order. We realize that we have caused you an inconvenience. A refund has also been initiated. Again, LaptopCharge appreciate your patience in this matter and hope to do business with you in the future. If you have any questions, please contact us at support@laptopcharge.com
Regard,
LaptopCharge”