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| SourcingMap / China Factory-Direct |  |
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posted Apr-11-2012 
![Share](javascript:share_rating({"review_body":"I ordered an item about a month ago and STILL haven\u0027t received it, despite being told via email that it would be with me in 7-15 days!! <br><br>I wrote to yourselves to inform you of my issue but was only told to allow more time for the item to reach me! This was at least 4 days ago and I still do NOT have the product I ordered. <br><br>I am seriously disappointed with the poor \u0027quality\u0027 of service and will most definitely not be purchasing anything else!!","link":"http:\/\/www.resellerratings.com\/store\/SourcingMap_China_Factory_Direct\/review\/1443579#comment1443579","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/SourcingMap_China_Factory_Direct.jpg","store_name":"SourcingMap \/ China Factory-Direct","username":"amcf","rating":"1"}, "single");){kind=link}
“Dear customer,
In our reply email, we mentioned the parcel might delay in transit due to post service efficiency in your location and asked for your shipping address confirmation (but no response from you). Since you did not receive it, we will refund the payment to you. When it arrives, please return it to us. Thank you.
Also, as a website seller, we use other shipping agents for posting. Any unforeseen delay that might cause in transit is beyond our control. Hope you understand. If the package is urgent, we recommend you to choose the expedited shipping service (UPS). Thank you for your attention.
Best Regards,
Sourcingmap team”