alokkola - User Profile page at ResellerRatings

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All Customer Reviews (3)

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Buy.com
Rating 2/10 1/5
modified review posted Oct-19-2005

I ordered an item on buy.com and paid it through using paypal. Paypal shows the transaction completed immediately, I assumed this product will arrive ship in 1-2 days as promised on their website. After 2 days I shoot an email to check on the status and no response. I called them at 1-877-780-2464 and the rep says the payment was denied. I give him the paypal transaction ID to confirm that the transaction actually went through, he notes it down and says they will respond in 5-7 business days. Can you believe that? For an item that I was expecting to ship in 1-2 days they expect me to wait for another week just to confirm if it will go through or not.
NEVER again from buy.com!!!

AscendTech, Inc
Rating 2/10 1/5
modified review posted Sep-27-2005

I ordered a hard disk and it was in stock I got it within 5 days. All was good so far.
But when I found the drive was defective, then the trouble began. Their tech rep said I needed to send an email for RMA. He couldn't give it over the phone. It took 4 days to receive the RMA number. Then after I sent the disk back, I have trouble finding out if and when will I be sent a replacement. I have emailed them sever times. I call them atleast 10 times a day, but noone picks up. Left messages but no answer. My only option is to dispute the charge with the credit card company!!!!

Rugs USA
Rating 2/10 1/5
modified review posted Sep-20-2005

POOR service!!! The customer service reps too don't care. They talk as if they are doing us a favor. I had clearly specified in my order comments that they should let me know when if the item is on back-order, but I guess who cares to read them !!!!

Even after 10 days, they didn't care to let me know that the rug was on back order. BUT my credit card was charged within 2 days. This happened twice, the first time I waited for the backordered rug for over 10 WEEKS before having to cancel it.

On their website they display tons and tons of rugs, BUT a most of them not available rightaway as their rep said.

One good thing, they have a huge variety....

rugsusa's Avatar
rugsusa, Rugs USA rep has responded
modified review posted Jan-06-2012

“Dear Customer, We apologize for the frustration experienced with us. Please let us know if there is anything that we can assist you with.”

About alokkola

Reviewer Stats

Total Reviews 3
Helpful Reviews 0
Forum Posts 0
Homepage
Member Since 19-Sep-05
Last visit 20-Sep-05

Favorite Stores

Check out all the stores loved by alokkola

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All Stores

Check out all the stores reviewed by alokkola

  Buy.com Rating 2/10
  AscendTech, Inc. / asendtek.com / BareboneKit.net Rating 2/10
  Rugs USA Rating 2/10

Least Liked Stores

alokkola likes these stores the least and has left a poor review for them.

  Buy.com Rating 2/10
  AscendTech, Inc. / asendtek.com / BareboneKit.net Rating 2/10
  Rugs USA Rating 2/10
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