1/5

posted Feb-03-2009

After days of researching,I found the cheapest price online for a Rebel XTI digital camera at a website called Myrtle Electronics.com. So on jan 15th 2009,I decided to order it.

And as you can see from this link:

http://www.myrtleelectronics.com/item_detail.php?item_id=113454

This product is listed as new WITH the 18-55 mm Lens. I had been saving up for this camera for months and was really excited to be able to get it for such a good price. I got a confirmation via email and was happy.

The next day at 7 am, I get a wake up call from some number I had never seen before. On the other en was a man who said that I had ordered a camera from him. He seemed pretty friendly but also had a shady accent like a pimp or something lol. He had called to confimr my address and so I decided to ask him questions like the camera is New and what exactly it came with he told me it was brand new and told me all the things it came with, including the lens. He actually wanted to see if I was interested in buying filters or a memory card. I told him I had everything I needed. He then said "You just spent 470 dollars and you dont want a filter to protect your lens?? its going to get scratched you know" I told him I had filters already. He said ok and told me that it would get shipped in a few days. The whole call was a lil weird since Ive been ordering stuff online for years and I have never got a call from an online store, it seemed very unprofessional.

A week passed and I got my package. When I opened the box you could easily tell that it was new but the box was solid white and didnt have the Kit artwork that I had seen everywhere
online. It had the factory tape and had canon on the box so I wasnt too worried. When I opened it, It was all new and had all the accesories that the Kit was supposed to have EXCEPT one important thing, the lens. This was not the kit it was just the body that they had sent me, even the reciept had Canon Digtal Rebel XTI KIT. I was extremely pissed and I called the store imediately. The friendly shady guy answered and was really sorry and apologized for the mix up he said that he would send the 18-55 mm lens that same day. Then he asked if I wanted to upgrade to a bigger lens, I couldnt believe he was still trying to sell me stuff!! I told him no that I want what I paid for. He called me later that day to confirm that it had been sent.

I called him mon of this week to make sure that it was sent he said yes that I should get it in a few day. Its friday today and I have not recieved anything! I just got off the phone with one those shady folks and I demanded that I get a tracking number for the lens. I quickly checked the tracking number and to my surprise the UPS track site said that it was shipped today via 2nd day!?

This is the worst customer service Ive ever had to deal with from any internet site. Im glad to see that there is a package in transit and it is being shipped to me but Im just wondering if I had never called today if it would of been shipped at all.

If I dont recieve the correct lens Im going to report this place to the NY BBB.

**UPDATE**

Well I finally got my package after a week of waiting, calling and getting what seemed to be an endless runaround. When I opened the box it did have the lens but they upgraded my lens to a Canon 28-90mm F/4-5.6 III , which is really nice and kinda was worth the wait. But at the same time I would of been just as happy with the kit lens. I didnt like dealing with these people and from what Ive read from other reviews, they have a bunch of web sites out there. I recommend caution when buying from this store.

This review was modified by alekvicious on February 08 2009 03:33:03 PM

comment on review | report?

Is this review?… Helpful Cool Share

1/5

posted Jan-30-2009

After days of researching,I found the cheapest price online for a Rebel XTI digital camera at a website called Myrtle Electronics.com. So on jan 15th 2009,I decided to order it.

And as you can see from this link:

http://www.myrtleelectronics.com/item_detail.php?item_id=113454

This product is listed as new WITH the 18-55 mm Lens. I had been saving up for this camera for months and was really excited to be able to get it for such a good price. I got a confirmation via email and was happy.

The next day at 7 am, I get a wake up call from some number I had never seen before. On the other en was a man who said that I had ordered a camera from him. He seemed pretty friendly but also had a shady accent like a pimp or something lol. He had called to confimr my address and so I decided to ask him questions like the camera is New and what exactly it came with he told me it was brand new and told me all the things it came with, including the lens. He actually wanted to see if I was interested in buying filters or a memory card. I told him I had everything I needed. He then said "You just spent 470 dollars and you dont want a filter to protect your lens?? its going to get scratched you know" I told him I had filters already. He said ok and told me that it would get shipped in a few days. The whole call was a lil weird since Ive been ordering stuff online for years and I have never got a call from an online store, it seemed very unprofessional.

A week passed and I got my package. When I opened the box you could easily tell that it was new but the box was solid white and didnt have the Kit artwork that I had seen everywhere
online. It had the factory tape and had canon on the box so I wasnt too worried. When I opened it, It was all new and had all the accesories that the Kit was supposed to have EXCEPT one important thing, the lens. This was not the kit it was just the body that they had sent me, even the reciept had Canon Digtal Rebel XTI KIT. I was extremely pissed and I called the store imediately. The friendly shady guy answered and was really sorry and apologized for the mix up he said that he would send the 18-55 mm lens that same day. Then he asked if I wanted to upgrade to a bigger lens, I couldnt believe he was still trying to sell me stuff!! I told him no that I want what I paid for. He called me later that day to confirm that it had been sent.

I called him mon of this week to make sure that it was sent he said yes that I should get it in a few day. Its friday today and I have not recieved anything! I just got off the phone with one those shady folks and I demanded that I get a tracking number for the lens. I quickly checked the tracking number and to my surprise the UPS track site said that it was shipped today via 2nd day!?

This is the worst customer service Ive ever had to deal with from any internet site. Im glad to see that there is a package in transit and it is being shipped to me but Im just wondering if I had never called today if it would of been shipped at all.

If I dont recieve the correct lens Im going to report this place to the NY BBB.

**UPDATE**

Well I finally got my package after a week of waiting, calling and getting what seemed to be an endless runaround. When I opened the box it did have the lens but they upgraded my lens to a Canon 28-90mm F/4-5.6 III , which is really nice and kinda was worth the wait. But at the same time I would of been just as happy with the kit lens. I didnt like dealing with these people and from what Ive read from other reviews, they have a bunch of web sites out there. I recommend caution when buying from this store.

This review was modified by alekvicious on February 08 2009 03:31:23 PM

comment on review | report?

Is this review?… Helpful (1) Cool Share