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| TacticalPants.com |  |
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| TacticalPants.com |  |
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posted May-14-2012 
![Share](javascript:share_rating({"review_body":"My first order was for 3 pants, two shipped the next day and the third was back ordered for 5 months. This was most likely the manufacturers fault, but TacticalPants.com should have told me they were out of stock before I placed the order. I then ended up returning the pants, again the manufacturer\u0027s fault and ordered an alternate pant. After I placed the order, I then got an email from TacticalPants.com that one from the order was out of stock, this time only one month to wait. Bottom line, TacticalPants.com needs to improve their online database to display actual stock real time. ","link":"http:\/\/www.resellerratings.com\/store\/Tactical_Pants\/review\/1539980#comment1539980","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Tactical_Pants.jpg","store_name":"TacticalPants.com","username":"akprather","rating":"3"}, "single");){kind=link}
“Thank you for taking the time to leave us feedback! We truly apologize for the extensive backorder on this item. Because these tactical pants are such a popular item, unfortunately they did get placed on backorder with the manufacture. I want to assure you we are working on improving our site to show these backorders more clearly. Currently, there is an “availability” link in the upper-right hand corner of every product page which illustrates what’s in stock and what is not at that time. This does get updated daily, so all information is correct. We do notify our customers via email regarding any backorders that they may have missed on the availability link. I know this link is not as visible to our customers as we would like it to be, so right now our Software Development Team is working on a solution to make this more clear. We are also working on updating the site to inform shoppers exactly what the lead time will be prior to placing their order. I want you to know we are definitely taking your feedback into consideration, as we want our customers to have a better experience when ordering from us. We do appreciate the feedback, and I hope to see you order from us again. Thank you!”