1/5

posted Jan-20-2012

I ordered candy and flowers from 1800flowers to be sent to my sister's office for her birthday. They claimed the items were delivered and they claimed they had a signature proving it. My sister went to all the neighboring offices to see if the items had been delivered to the wrong suite, but did not find them. Two days later she found them on the back doorstep of the office building. The person delivering had arrived after hours, even though I indicated the correct hours the items should be delivered, and when they found the office closed went around back and just left the stuff there. No note, no nothing on the front door, and to add insult to injury, the delivery person FORGED my sister's signature on the confirmation of delivery. When I contacted 1800flowers and informed them of the situation, they refused to make good on it. At least the ants got to enjoy the candy. 1800flowers will NEVER get business from anyone in our family again.

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1/5

posted Jul-30-2011

Verizon's customer service is terrible. I have been with them for over 15 years, and I don't know what happened over that time but they went from decent to horrible. I have moved all my wireless service to ATT. When my mother passed away last year I called them to close her account and move my father's phone to my account. They said they did it, but then the next thing I knew his phone would not work and when I called back their customer service person called me a liar. I went to the store a few weeks ago to close my account, and I just got a call from their collection department stating the bill is due immediately when you close your account. Why did the customer service person at the store not tell me that? Futher, who does that? Oh, opps we screwed up so bad that you have closed your account so now we are going to add insult to injury?! If you don't want to go mad, then avoid Verizon!!!

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