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ajgrennell

All Customer Reviews (1)

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Heartland Ameri
Rating 2/10 1/5
modified review posted Dec-26-2010

THIS COMPANY DOES NOT STAND BEHIND WHAT THEY SELL!! I PURCHASED SHOE STRETCHERS - THE 1ST ONE WORKED OKAY, THE 2ND BROKE INTO 4 PIECES AT THE FIRST TURN OF THE SCREW (BEFORE IT WAS EVEN IN THE SHOE)! IT TOOK 3 EMAILS TO GET A REPLY FROM CUSTOMER SERVICE. THEY SAID "SEND IT BACK & WE'LL REPLACE" BUT TO SEND IT BACK WOULD COST $10.20 - BUT THEY WILL ONLY PAY $1.00 TOWARDS POSTAGE! SO I WOULD END UP PAYING ANOTHER $9.20 TO REPLACE A $9.95 ITEM WITH NO ASSURANCE THAT IT WOULD NOT BE DEFECTIVE UPON ARRIVAL.
MY 2ND SHIPMENT CONTAINED A HEATER WITH A BROKEN SWITCH!!
I'VE LEARNED MY LESSON - THEY SELL JUNK!! AND, OFFER NO CUSTOMER "SERVICE".
DON'T GET STUCK LIKE I DID - AVOID THEM!

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About ajgrennell

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Total Reviews 1
Helpful Reviews
Forum Posts 0
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Member Since 26-Dec-10
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  Heartland America Rating 2/10

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  Heartland America Rating 2/10
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