4/5

posted Jun-12-2012
Ordering the light was easy. The light shipped and made it to my location without damage and seems to be intact, although I have not installed and tested functionality due to inclimate weather conditions. The Amerlite Mood setter quick change color lenses did not come boxed as a group of 4. On the box it lists an Amber lens that was not in the box. When sales was called they remarked the colors were no longer part of Pentair lens shades....discontinued. Pool Supply needs to update the website as it list Magenta as a lens being shiped, thats not even on the box that ships...also magenta is discontinued as per sales. The box with the color lenses was opened on arrival and this presented as very curious. I think they should have refunded the price for one lens, but they did not offer. After reading the response from Pools unlimited I am very pleased to add they did change their website to indicate only 3 lenses will ship with the order and the colors that ship. Therefor, I feel they do respond to customer concern (dont want to happen to another customer again) and since have changed my rating.

This review was modified by
ajcosta-44 on June 13 2012 05:35:24 AM
“Customer was emailed almost immediately after inquiry and advised of change made by the Manufacturer. We regret the Manufacturer is continuing to ship boxes stating Amber lenses are included with the kit when they are not. We recommend contacting the Manufacturer and asking them to re-introduce the Amber/Magenta lens color. They claim it was discontinued due to lack of use.”