2/5

posted Oct-02-2008

Ordered a sigma lens from their ebay store. Purchased the incorrect lens and called them as they opened in the morning so that I could prevent my order from processing. Seems that no one was available from the "ebay" department so I left a message with a live person. Fast forward three hours and still no phone call so I call back and it seems that my order has processed. I ask the representative to cancel the order and I will pay to relist the ad. I'm told that they can't do that. In order to cancel the order, I have to pay a processing fee since the order is processed and is getting ready to ship. Thanks a lot for the timely response! That's exactly what I was trying to avoid! All in all, shame on me for buying the wrong camera. And shame on them for poor customer service.

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1/5

posted Jul-14-2008

I was excited when I found the Nikon D60 at WildDigital.com with a lens upgrade for cheaper than the base kit elsewhere. That probably should've been the first warning. None-the-less, I placed the order. Next business day, I get an email saying please call with a number (that had a busy signal for hours.) I ended up calling the number on WildDigital's website and talking to someone that way. WARNING!! These people are running a bait-and-switch business. After being on hold for 10 minutes, I was informed that I ordered the "German" version of the D60. If I wanted the "English" one, I would have to pay an additional $120. Also, the battery was only a 15 minute battery and the rep tried to upsell me a battery and memory card. Needless to say, I cancelled my order with WildDigital and I'm happy I did. I believe that they share the same scam business with 1wayphoto and a few other places. BUYER BEWARE. If it seems too good to be true, it probably is.

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