1/5

posted Aug-18-2011

Ordered Friday despite all the negative reviews here. Got e-mail late the next Wed saying they won't process credit payment because they "can't match name to my address." This is my main card, the shipping address is the billing address on file with credit card, and I've used it for all my transactions in store and online without any problems at all. Not sure what their issue is. They wanted payment by Paypal. Didn't want to risk it given all the negative reviews, since my Paypal payment (for $580) wouldn't be tied to any order. So if I run into any problems with the order, I wasn't sure I'd get Paypal to step in and refund. So cancelled it. Six days after placing my order with Samy's I'm back to square one. Told Gleb that reviews here all say you guys don't fulfil your orders. Says he's aware and they're trying to make it better, but nothing he can do right now. Avoid until they fix their process.

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