1/5

posted Jun-08-2011
VERY VERY unhappy! stay away from this company! the first time i ordered from them it was ok. the second time, bad! I ordered a gastrointestinal feline food for my cat...and they sent me dog food!!! read the damn order people! i have sent 3 emails. nothing. i will be calling their return phone number tomorrow and will most likely have to pay for shipping to return their mistake. thanks jerks. i will never order from you people again. i will just order from my vet. screw it! and from what some of the other reviewers on here said...i just hope i get my money back!
Update: they have since re-sent me the correct food and picked up the wrong food at no extra cost to me. thank you. However, i still recommend to the company to fire everyone at the Haywood CA warehouse that can not read!!! there was supposed to be a penny sample of catnip in the box and it wasn't. im not upset about the penny. im annoyed no one at that warehouse can just simply read the order and put the items in the box. thank you Tyler (cust.service rep). you did your best.

This review was modified by
acernoch on June 13 2011 06:59:33 AM