5/5

posted Jan-14-2011

I've heard nothing but good things about this retailer from other harmonica players on internet forums, they have a reputation for good customer service and they have good low prices, so I decided to give them a try. I ordered 2 harmonicas on New Years eve, and they were shipped that evening, and arrived here on the other coast on the morning of 1/3. I'm very happy with the price, quality of packaging and shipping, quality of merchandise offered, and prompt service. I also liked the web site, which was very clean, non-cluttered, and easy to use when shopping.

comment on review | report?

Is this review?… Helpful Cool Share

5/5

posted Jan-11-2011

I ordered four Harmonicas. Nice web site, easy to use, with a better selection than most music retailers. For Harmonicas, what I was buying, that meant a pretty complete selection of Hohner, Suzuki, Lee Oskar, and Hering. But they have a good selection in other areas as well, guitar, drums, keyboards, recording equipment.

They shipped promptly, notified me, provided a tracking number and link, I was able to check the status of my order easily at all times. Everything arrived timely and in good condition. And shipping in this case (and many cases in the US) was free.

Altogether, between the selection, competitive prices, the quality of service, plus the confidence of knowing the site is operated by Zapf's Music, a well established retailer, I'll be ordering here again.

comment on review | report?

Is this review?… Helpful Cool Share

5/5

posted Jan-01-2011

For a company that competes pretty aggressively on price, they exceeded my expectations with the quality of the frames and lenses. Moreover, they really went the extra mile as well as far as the small details, including a decent case as well as spare nose pieces and a lens cloth.

This was a quality shopping experience all around, beginning with a well designed, easy to navigate web site, with neat features including a "virtual" ability to try on various frames, and also a well designed interface allowing me to search through a large selection of offerings and easily filter down the results to find what I really wanted.

comment on review | report?

Is this review?… Helpful Cool Share