5/5
posted Oct-05-2005
Though I have in the past built my own PCs, I decided this time to order it already assembled, mainly because I just didn't feel like taking the trouble. Boy am I glad I did. I looked at a lot of online build-to-order companies and finally settled on Monarch because of their excellent website and interface, great prices, and solid reputation. They're just about the only company I found that truly let you build your PC piece by piece out of name-brand parts right on the website. No proprietary cases or frustrating combos containing things you don't want. You pick it all, right down to the cables, the CPU fan, and the stickers that go on the case.
The only word of warning I'd issue is that Monarch is apparently experiencing growing pains. They're terrific, but unfortunately they're becoming a not-so-well-kept secret. There's a lot of talk about backlogged orders, of customers complaining because their machines aren't getting shipped within the promised 8-13 business day period. No doubt that is going on to some extent, but I truly feel that the Monarch team is putting their best efforts into keeping up with orders. My order actually shipped out only *1* day late and arrived 2 days later via Fedex. Though to be honest, the service I received might only be because I bugged a Monarch rep.
But hey, that's customer service! And besides, it was worth the wait. My machine came spledidly packaged, with all the leftover parts, cables, manuals, CDs, and connectors neatly packaged. The inside of the machine looked great, every last cable tied off. And it works great. My new X2 4400 machine is going to last me a long time.
Oh, and in terms of parts orders, I also ordered a video card separately for a different machine. I placed that order on a Friday morning. I received a FedEx tracking number the same afternoon, and I had the box on Monday by 11:00 a.m. Wow.
I'm glad I bought my computer at Monarch. I'll be shopping with them again. I just hope they can keep up with the demand.
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![Share](javascript:share_rating({"review_body":"Though I have in the past built my own PCs, I decided this time to order it already assembled, mainly because I just didn\u0027t feel like taking the trouble. Boy am I glad I did. I looked at a lot of online build-to-order companies and finally settled on Monarch because of their excellent website and interface, great prices, and solid reputation. They\u0027re just about the only company I found that truly let you build your PC piece by piece out of name-brand parts right on the website. No proprietary cases or frustrating combos containing things you don\u0027t want. You pick it all, right down to the cables, the CPU fan, and the stickers that go on the case. <br><br>The only word of warning I\u0027d issue is that Monarch is apparently experiencing growing pains. They\u0027re terrific, but unfortunately they\u0027re becoming a not-so-well-kept secret. There\u0027s a lot of talk about backlogged orders, of customers complaining because their machines aren\u0027t getting shipped within the promised 8-13 business day period. No doubt that is going on to some extent, but I truly feel that the Monarch team is putting their best efforts into keeping up with orders. My order actually shipped out only *1* day late and arrived 2 days later via Fedex. Though to be honest, the service I received might only be because I bugged a Monarch rep. <br><br>But hey, that\u0027s customer service! And besides, it was worth the wait. My machine came spledidly packaged, with all the leftover parts, cables, manuals, CDs, and connectors neatly packaged. The inside of the machine looked great, every last cable tied off. And it works great. My new X2 4400 machine is going to last me a long time. <br><br>Oh, and in terms of parts orders, I also ordered a video card separately for a different machine. I placed that order on a Friday morning. I received a FedEx tracking number the same afternoon, and I had the box on Monday by 11:00 a.m. Wow. <br><br>I\u0027m glad I bought my computer at Monarch. I\u0027ll be shopping with them again. I just hope they can keep up with the demand. ","link":"http:\/\/www.resellerratings.com\/store\/Monarch_Computer_Systems\/review\/224080#comment224080","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Monarch_Computer_Systems.jpg","store_name":"Monarch Computer Systems","username":"absolve","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Overall a very good experience. I usually hesitate to buy at a place for the first time, but they had the best price by far plus free FedEx shipping. My only complaint (and it\u0027s a very minor one) is that it took almost a week to ship, but of course once it shipped it arrived in just a couple of days. Product came in its original retail box and seems just great. I\u0027d use nt-micro again. ","link":"http:\/\/www.resellerratings.com\/store\/NT_Micro\/review\/221699#comment221699","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/NT_Micro.jpg","store_name":"NT-Micro.com","username":"absolve","rating":"5"}, "single");){kind=link}