1/5

posted Aug-16-2006

I ordered from FlashMemoryStore.com which is the same as ComputerMemoryStore.com so I put the rating here. The purpose of my order was to provide extra disk space for my system for music, videos, pictures, etc.

This order and my only other order before (97469) were both external USB hard disks. My most recent order was for a EXT-FW250 (http://www.computermemorystore.com/firewire250gb.html) which was supposed to have a Hitachi 250GB 7200 rpm 8MB cache disk inside, but instead it came with a Western Digital 2500BB-98DWA0 which I think is a refurb, and it only has 2MB cache.

My prevous order was for a EXT-FW80 (http://www.computermemorystore.com/firewire80gb.html), and I am not sure of the specs besides being a Hitachi 80GB disk, but it contained a Western Digital 0BB-00JHa0 which appears to be some sort of "white label refurb disk". I suspect it has lower specs as well.

When I ask their support about this, they tell me to send it back. They say they can't take any responsibility for shipping without insurance, but they won't cover it. However, after several queries, they completely avoid answering the question about why I am getting a refurn disk from a different manufacturer. I am posting this information to this web site because I am concerned they may be selling cheap refurb disks to unsuspecting customers. I think this is illegal, but who knows nowdays.

I am not a satisfied customer. I am not even sure I am a customer since they didn't give me what I ordered.

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1/5

posted Jan-14-2005

I placed my order on July 28th and after waiting several weeks, I attempted to call and email RPI Wireless every couple of days to determine what the status was. I only got voice mail, and no response from my emails.

Finally I received an email stating it was shipping "tomorrow" via USPS, but it didn't arrive for another couple weeks. I did eventually receive the cable after 5 weeks, but their lack of communication and poor handling of shipment prompts me to recommend NOONE PURCHASE ANYTHING FROM THIS COMPANY.

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