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  • Rating 4/10

    Order tracking was very poor. The status of my order online never changed. There was no way of tracking the status of my order. I can't think of any similar experience I had in the past where I could not track my online order. The item I ordered sat at my front door for a whole day before I discovered that it already arrived.

    JonathanYunger's Avatar
    posted Sep-15-2012

    Hertz Furniture rep has responded

    “Thanks for taking the time to write this review. I appreciate that you brought this issue to our attention so we can deal with it.

    Keep in mind that your item comes with a complimentary 25 Year Warranty from Hertz Furniture.

    If you'd like to contact us about this or anything else, please call us at 888-919-7532. We're looking forward to serving you again.

    Thanks for Shopping at Hertz Furniture.”

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