aaroncalilan - User Profile page at ResellerRatings

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All Customer Reviews (1)

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RevZilla Motors
Rating 10/10 5/5
modified review posted Mar-18-2012

The order was cancelled due to out of stock product, with no solid date given as to when it would be restocked or delivered. With that said, I look forward to actually purchasing with them in the future. They are very knowledgeable and have a great business/customer policy.

Update: A Revzilla representative acted quickly and accordingly, contacting me to understand what had transpired with my order, and why i had cancelled it. He acknowledged my concern, listened to and understood my reasoning, and went on to add a $20 credit to my account for future use. These guys really know about customer service/satisfaction. They will definitely be my "go-to source" for top information as well as my future product purchases!


revzilla, RevZilla Motorsports rep has responded
modified review posted Mar-06-2012

“This order was a Pre-Order for a Shark Evoline helmet that is pending release in the US. Shark has been delayed in getting their product into the country, so our original estimated release date was pushed back from February to March. Because of this change in expectation, our customer wrote in to have the order cancelled. Due to the inconvenience, we added $20 in Zilla cash to his account and signed him up to receive a notification once the helmet arrives.”

About aaroncalilan

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Total Reviews 1
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Forum Posts 0
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Member Since 28-Feb-12
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  RevZilla Motorsports Rating 10/10

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  RevZilla Motorsports Rating 10/10

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