1/5

posted Feb-17-2009

Bait-and-switch: I ordered the Canon PowerShot G10 on 01/25/09 for $239. MSRP $499. On 01/27/09, they raised the price to $269 and required me to confirm my order and two minutes later "Brian" canceled my order stating it was on backorder.

On 01/29/09 they lowered the price to $249. On 02/03/09 I was told I would now have to wait 3-4 weeks for a new supply and my order is still on backorder, not canceled. The message stated, "by the time your order reached the shipping process, our inventory on the product(s) you ordered was negative, therefore your order will be placed on a temporary backorder until we receive the product(s)."

On 02/04/09 they raised the price to $419 with a listed price of $799.99.

On 02/17/09 they raised the price to $429 and iterated they have it in stock. When I told them I had an order pending, they then said it is not in stock and canceled my order again.

They also operate as http://www.cameragiantsinc.com. Your order gets canceled at 86Photo and then they bait you shop and buy at a higher price at www.cameragiantsinc.com

Notice that reviewer, "hrtue" cross-posted good comments about both businesses.

I filed a complaint with the FTC online.

This review was modified by a_ok2me on February 17 2009 08:34:00 PM

comment on review | report?

Is this review?… Helpful Cool Share

5/5

posted Feb-14-2009

I got ~30% off msrp for a bluray player and receiver. The bluray was new; shipped right after it was built. The receiver was about a month old, which is still really new. It was double-box. FedEx dented a corner, but all was ok. Communication was great and the orders were delivered next day for the receiver since it was on inventory. The bluray wasn't built yet, so I had to wait a week to get it. It's a great alternative to authorized dealers.

comment on review | report?

Is this review?… Helpful Cool Share