1/5

posted Feb-17-2009
Bait-and-switch: I ordered the Canon PowerShot G10 on 01/25/09 for $239. MSRP $499. On 01/27/09, they raised the price to $269 and required me to confirm my order and two minutes later "Brian" canceled my order stating it was on backorder.
On 01/29/09 they lowered the price to $249. On 02/03/09 I was told I would now have to wait 3-4 weeks for a new supply and my order is still on backorder, not canceled. The message stated, "by the time your order reached the shipping process, our inventory on the product(s) you ordered was negative, therefore your order will be placed on a temporary backorder until we receive the product(s)."
On 02/04/09 they raised the price to $419 with a listed price of $799.99.
On 02/17/09 they raised the price to $429 and iterated they have it in stock. When I told them I had an order pending, they then said it is not in stock and canceled my order again.
They also operate as http://www.cameragiantsinc.com. Your order gets canceled at 86Photo and then they bait you shop and buy at a higher price at www.cameragiantsinc.com
Notice that reviewer, "hrtue" cross-posted good comments about both businesses.
I filed a complaint with the FTC online.

This review was modified by
a_ok2me on February 17 2009 08:34:00 PM