1/5

posted Feb-29-2012

I recently made an order over the phone to save myself $50 because I wanted to take advantage of an ad that advertised $50 off for phone orders. I made the order over the phone and was quoted a different price than the one received online, after the order was already completed.Also, I had to request the $50 savings that the sales rep seems to be unaware about, he also told me most orders will be processed and ship within a period of 15-20 days. A day later, since my order was not processed yet, I wanted to change my choice of wheels. This was a painstakingly slow process, where I had to speak to incompetent sales reps that were obviously disinterested in helping. I finally received an invoice a day later, with a lot of the advertised "freebies" left off, also the price of the wheels were more expensive than the ones advertised online!! I finally decided to cancel after reading plenty of bad reviews about this company and they had the nerve to charge me a 10% restocking fee of my total order! STAY AWAY!!!

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