“Today I had a beautiful experience with your representative, Vida L. She went over every aspect of my inquiry, regarding a return for a brand new product I just bought. I was merely trying to upgrade from my old GPU, to a newer one. But then I realized I goofed & should just buckle down & get the newer one while I'm at it. I was under the impression this wouldn't be possible due to the nature of my product, & while it is totally abnormal, she said she was rewarding me for my loyalty essentially, & helped me above & beyond what I expected! She broke down the return information, assured me of which product would be eligible to do this sort of "exchange" with, & she used so many smileys & had such great, positive energy. With more people like Vida on your side, you can't go wrong. You guys already have the best products, prices, services, & warranties. I just can't believe there's anyone else that people would consider besides Newegg. This is just one of the many amazing experiences I've had with Newegg, & one of the many, many reasons I will never stray!
You all are beautiful. Please keep up the good work & what you do. Thank you so much! ”