4/5

posted Oct-24-2005

I ordered an OEM remote on Oct. 6th from the 1-800-Remotes website, to replace a unit that my dog ate.
Their website is http://www.remotes.com or http://www.newremotes.com.
I received the exact remote that I ordered, well packed and pre-loaded with batteries.

Overall I am satisfied.

I have have a few gripes however...
Their website gives no indication as to whether the unit is is stock or not.
Immediately after my order I received a generic automatic response confirming my order.
A week went by and I received no remote or shipping notification so I sent them an email asking for the status.
I received a response the next day stating that the unit was backordered and would ship from the factory on or about Nov 1st.
I feel that 1-800-remotes should have contacted me to inform me of the back order.
In the end I received the Remote on October 24th, more than a week sooner than expected.
No notification was sent that the unit was shipping.
I'm not holding the backorder against them, since this was a very new product,
only that the website does not indicate stock and that no useful information is emailed by the seller.
These days I expect more Information about order status and shipping information from a web merchant.

This review was modified by Wozzy on October 24 2005 04:56:51 PM

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5/5

posted Sep-29-2005

This was a good company to deal with.
I made the purchase easily over the internet.
I got a really great deal on a Sharp Aquos LC-GB5U 37inch LCD HDTV. There were no calls to try and convince me to buy any accessories. Ordered on Sunday night. TV arrived by SEKO Freight carrier on the following Thursday at noon in good condition. Driver unpacked the set and made sure it was in good working order before he left.
I recommend Electronics Expo.

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