1/5

posted Oct-30-2011

DO NOT BUY ANYTING FROM WHEELS NEXT! I placed a phone order for a set of wheels and tires in September 2011 and was told everyting was in stock. I paid via PayPal and though the payment was recorded in the PayPal system, I asked my sales rep for a receipt and he said he'd email me one. After a couple days, I called back and left messages -- no one would answer the Customer Service number and I send emails as well. None were answered. I left several voicemails and sent additional emails but no response. I finally filed a dispute with PayPal and after 15 days PayPal reimbursed me. Eventually, I got an email from Wheels Next that said my order was out of stock and to call sales. When I called sales, again no response after several calls and finally my sales rep answered and said I had to call customer service. Unbeliveable! These guys do not know what they are doing. Stay away and don't do business with them!

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