WILLBODY - User Profile page at ResellerRatings

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WILLBODY

The Reviews

All Customer Reviews (1)

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Raiden Technology

1/5

posted Mar-15-2011

I ORDERED A PANTHER TANK THAT WHEN RECIEVED THE TRANSMITTER DID NOT WORK. I TRIED E-MAIL WITH NO RESPONCE I CALLED PHONE ALWAYS BUSY, I TRIED USING THE CHAT ONLINE IT IS NEVER ONLINE. AFTER MANY ATTEMPTS I FINALLY GOT TO TALK TO A PERSON IN CUSTOMER SUPPORT WHO SAID HE WOULD SEND A NEW TRANSMITTER WHICH IS VERY EASY FIX FOR ME AND I APPRECIATE. I WAS THEN NOTIFIED THAT I WOULD NOT RECIEVE IT UNTILL 4-6 WEEKS I HAVE SINCE ASKED TRIED TO CONTACT THEM TO SEE IF I COULD PURCHASE A DIFFERENT TANK AT A DISCOUNT WITH NO RESPONCE I HAVE E-MAILED 6 TIMES STILL NO RESPONCE. DO NOT EXPECT GREAT CUSTOMER SERVICE FROM THIS COMPANY IF THERE ARE ANY ISSUES.