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posted Sep-19-2008

WARNING: THIS COMPANY IS NOT REPUTABLE.
SOFTWARE SURPLUS IS USING GOOGLE'S NAME TO MAKE IT APPEAR TO BE A LEGITIMATE ENTERPRISE!
NO COMPANY ADDRESS OR PHONE NUMBER IS PROVIDED BY COMPANY ON WEB SITE OR AT GOOGLE!!!!!
Software Surplus made it appear as if it mailed my software by printing out a mailing label, but never physically mailed the software that I had ordered. USPS states, "The U.S. Postal Service was electronically notified by the shipper on September 16, 2008 to expect your package for mailing. This does not indicate receipt by the USPS or the actual mailing date." Paid $4.95 for "Rush Handling." Was charged $6.95 for Priority Mail service even though seller's policy states "all orders over $50.00 qualify for free shipping." My order was for $239.95.

Software Surplus's Shipping Policy
Software Surplus ships orders directly, we do not rely on 3rd party drop shipping companies, and as a result have some of the fastest order turn around times available. Most orders ship in less than 1 business day. We offer 3 shipping options, and all orders over $50.00 qualify for free shipping. USPS Priority Mail ($6.95), which is usually delivered in less than 4 days from the date of sale UPS 2nd day Air which is usually delivered within 3 days of the date of sale. UPS 3 Day Select, which is usually delivered within 4 days of the date of sale.

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