1/5

posted Apr-27-2013

Hewlett Packard is the worst customer service I've ever experienced. I cannot afford to purchase their brand of printer cartridges, so have been using remanufactured brands. They have been working for close to 5 years with no problem. Apparently, HP can now shut your home printer down if you do not use their brand of cartridges! Unbelievable! I would NOT complain to them if the printer were to break due to using remanufactured cartridges. It's my business what kind of cartridges I use. Are they going to tell me what kind of paper I can print on next?! The customer support guy said "I was lucky they worked." I find it APPALLING that they can and CHOOSE to do this to customers who have purchased their printers. I will NEVER PURCHASE ANOTHER HP PRODUCT AGAIN AND WILL SPREAD THE WORD FAR AND WIDE!

This review was modified by Vicksterniner on April 27 2013 09:38:02 AM

comment on review | report?

Is this review?… Helpful Cool Share