1/5
posted Dec-02-2011
If you want to be hassled as unprofessionally as it comes, rude, sarcastic and uncooperative bullying at it's finest.
Condensed version: We mailed payment, found out it was lost in the mail, requested vendor to fill out lost check affidavit which is required by our county office apply a stop payment, they would not, so to expedite payment in explaining the vendors refusal to fill out the form, requested that we could do it for them to expedite reissuing another check. Having explained this process to the vendor and vendor still continued to send unprofessional harassing emails, continuing to be rude and unprofessional. At that point, we had had enough abuse since the process had continued so that we could get the reissued check in the mail asap. We have made very effort to get payment to them within our means without any cooperation from them. The vendor would call and not give his company name repeatedly, not leave a message in our voice mail, continued to harass the receptionists with rude sarcastic accusations. When reaching the superintendent, he continued to be rude, sarcastic and unprofessional. The payment was in process the vendor was told again. Not willing to take the unprofessionalism any longer, the superintendent hung up. We have since sent a reissued check in the mail, which has not cleared at this point.
They do have great product for the money, but if anything doesn't go their way. Watch out.
Please feel free to contact the district to get more details since we are censored in this format.
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![Share](javascript:share_rating({"review_body":"If you want to be hassled as unprofessionally as it comes, rude, sarcastic and uncooperative bullying at it\u0027s finest.<br><br>Condensed version: We mailed payment, found out it was lost in the mail, requested vendor to fill out lost check affidavit which is required by our county office apply a stop payment, they would not, so to expedite payment in explaining the vendors refusal to fill out the form, requested that we could do it for them to expedite reissuing another check. Having explained this process to the vendor and vendor still continued to send unprofessional harassing emails, continuing to be rude and unprofessional. At that point, we had had enough abuse since the process had continued so that we could get the reissued check in the mail asap. We have made very effort to get payment to them within our means without any cooperation from them. The vendor would call and not give his company name repeatedly, not leave a message in our voice mail, continued to harass the receptionists with rude sarcastic accusations. When reaching the superintendent, he continued to be rude, sarcastic and unprofessional. The payment was in process the vendor was told again. Not willing to take the unprofessionalism any longer, the superintendent hung up. We have since sent a reissued check in the mail, which has not cleared at this point.<br><br>They do have great product for the money, but if anything doesn\u0027t go their way. Watch out.<br><br>Please feel free to contact the district to get more details since we are censored in this format.<br><br><br><br><br>","link":"http:\/\/www.resellerratings.com\/store\/MALIBAL\/comment\/968877#comment968877","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/MALIBAL.jpg","store_name":"MALIBAL","username":"Unhappycustomer01","rating":"1"}, "single");){kind=link}
“Shelly, you have completely fabricated a story. We never harassed anyone, we never abused anyone, we never bullied anyone, we were never sarcastic, we were NOT rude in any way with the superintendent - but at the end of the conversation - he was very rude when we brought up the late fee and then he hung up on us.
We loaned you the money and you presented yourself as being incompetent and unprofessional by failing to properly mail out payment with tracking or delivery confirmation and then refusing to take responsibility for payment not arriving on time and then refusing to pay the late fee.
We had agreed upon terms and you didn't meet those terms. Now we need the 3% late fee which we will bring up with the Board of Trustees.
Let me give a quick review. This customer is the Ackerman School District. At the time of the writing of this review, they were 3 weeks overdue on payment, refused to pay a late fee because they said they weren't responsible for the payment not being made on time (blaming the mail courier instead) admittedly refused to take our calls and ignored our emails while payment was still overdue, tried to get us to do their work for them by filling out a form we didn't have to fill out, and then to top it all off the superintendent literally hung up on us when we finally got through on the phone and asked if they were paying the late fee, since he said payment might not arrive until the end of Dec or possibly later.
In fact, as soon as I brought up the late penalty fee on the phone, the superintendent's voice turned extremely dark and rude and unprofessional and he literally said, "This conversation is over." Please keep in mind, this is while payment was still 3 weeks overdue, and after he told me it might be another month before we received our $2400+ for the laptop we sent them in good faith.
We plan to file a report with the Ackerman Board of Trustees to tell them about our unpleasant experience with these two employees. Hopefully, they will not find their extremely unprofessional behavior acceptable.
Thanks for reading.”