1/5
posted Jun-03-2013
((( THE WORST HOME DEPOT WE'VE EVER BEEN IN! HORRIBLE ALL THE WAY AROUND! In North Aurora, IL.))) The ONLY REASON I even gave this crummy one my business is our new bathroom contractor lived between it and us and he wanted to just pick all the equipment we needed there! We naturally had to pick out some of the stuff up ourselves, but EVERY TIME it was an awful experience! This was a very expensive project for us, but we wouldn't have minded if we were treated right! For example: I would ask if a different clerk multiple times if they gave me my much deserved Military discount, and they'd say yes. But then I'd check my receipt outside, and always have to go back in to get it! I'm a former Marine, Vietnam Vet, and we just didn't get much back then. So I feel I want to take advantage of it now! One of the asst. Mgrs. (can't remember his name) was absolutely NO HELP when I reported this to him! I'm a Purple Heart recipient, and have to always use a cane or a shopping cart to get around stores. One time when I was leaving this store with a cart with two bags PLUS a 3 foot long Vanity light box, an employee said to me, "Do you have to use that cart? You know we have to go out in the parking lot and get them!" I was rightfully furious and told him off!!! I went back in to report it, but another asst. Mgr. said to me, "no reprimanding of employees while their still working!" And we would go THREE DAYS AHEAD to order (AND PAY IN FULL) things like drywall too big for us to get in our car, so our contractor would have to do it. BUT EVERY TIME, NOTHING WAS EVER READY, so he'd show up ALL TICKED OFF TO WORK ON OUR NEW BATH!!! I could go on & on! AVOID THIS CERTAIN HOME DEPOT AT ALL COST!!! p.s. This is my first review EVER about anything!
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![Share](javascript:share_rating({"review_body":"((( THE WORST HOME DEPOT WE'VE EVER BEEN IN! HORRIBLE ALL THE WAY AROUND! In North Aurora, IL.))) The ONLY REASON I even gave this crummy one my business is our new bathroom contractor lived between it and us and he wanted to just pick all the equipment we needed there! We naturally had to pick out some of the stuff up ourselves, but EVERY TIME it was an awful experience! This was a very expensive project for us, but we wouldn't have minded if we were treated right! For example: I would ask if a different clerk multiple times if they gave me my much deserved Military discount, and they'd say yes. But then I'd check my receipt outside, and always have to go back in to get it! I'm a former Marine, Vietnam Vet, and we just didn't get much back then. So I feel I want to take advantage of it now! One of the asst. Mgrs. (can't remember his name) was absolutely NO HELP when I reported this to him! I'm a Purple Heart recipient, and have to always use a cane or a shopping cart to get around stores. One time when I was leaving this store with a cart with two bags PLUS a 3 foot long Vanity light box, an employee said to me, "Do you have to use that cart? You know we have to go out in the parking lot and get them!" I was rightfully furious and told him off!!! I went back in to report it, but another asst. Mgr. said to me, "no reprimanding of employees while their still working!" And we would go THREE DAYS AHEAD to order (AND PAY IN FULL) things like drywall too big for us to get in our car, so our contractor would have to do it. BUT EVERY TIME, NOTHING WAS EVER READY, so he'd show up ALL TICKED OFF TO WORK ON OUR NEW BATH!!! I could go on & on! AVOID THIS CERTAIN HOME DEPOT AT ALL COST!!! p.s. This is my first review EVER about anything!","link":"http:\/\/www.resellerratings.com\/store\/Home_Depot\/review\/2988995#comment2988995","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Home_Depot.jpg","store_name":"Home Depot","username":"USAAllTheWAY","rating":"1"}, "single");){kind=link}