5/5

posted Jan-26-2012

First, I'm confused with some ratings that said they were glad they didn't buy at this store, when it requires you to have an invoice and transaction date. How accurate is this site?
I have used Pictureline for all my photo needs since they opened. I teach photography at a school and I purchase plenty from them. There are plenty of other stores but there must be a reason why I always go back. Somebody mentioned Inkleys, but I don't like them trying to change my mind because they are getting a kick back from the various companies. I have had (many) students say they wanted to get a Canon and Inkleys tried to talk them out of it and get a Pentax. (like the one he had on his t-shirt) As has been mention the in store service at Pictureline is wonderful. You have their attention and they help educate you. As far as returns, I seldom have a problems. I once purchased a camera for a student organization, and it wouldn't even turn on. When I called them, they came by with another one and took the one that didn't work. They offer classes and seminars, and carry brands and equipment that they consider to be the best. If you want junk, or to be hassled by the ex-used car salesman to photo rep go to the big online shops that carry everything. As far online sales, I've never done that, but I do know that if you look at the web site at 12:00 and you wait to order it at an hour later, it is a web site and someone else around the world might have purchased it during that time. I have every confidence in this organization and the people that work there. If the business was bad they would be getting rid of employees and hiring new ones, the same people are working there that have since the beginning and they are still adding staff. Its a class act, even if you're not buying equipment, go to the store and see how it should be done.

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