5/5
posted May-21-2013
Superior value, service, assembly, components, and overall product. Would purchase again, and I give Puget my highest recommendation to friends / family.
I have built a lot of my own computers, and this is the first time in 10 or 12 years that I have purchased from a vendor - glad I did. I have had the experience of putting together high-end components that mysteriously fail when used together, and buying components that should be pretty quiet in theory but are not in practice. Buying my system from Puget eliminates all those problems, and does it at price that is NOT significantly higher than if I just went out and bought the components.
In this case, I came to Puget because not only did I want to avoid hassles of building it myself, but also because I wanted a really quiet computer for my music studio, which is something I had no real clue how to go about doing. It's safe to say that this purchase saved me about 100 hours of dicking around researching and putting the right system together, and with much lower risk of strange things going wrong. Right there that's way more than the cost of the computer.
In addition, Puget was very accommodating: I wanted to use some SSD drives that they did not carry and they were happy to let me have Amazon drop ship to them; Puget took care of all the config and burn-in no sweat. Likewise I already had a license for Windows 8, and they were happy to install it with proof of ownership. Let's see Dell or HP do that (note: Dell and HP are no way in the same league with Puget, and it's sort of an insult to mention them in the same sentence - sorry!).
Also, when I want to upgrade this system in the future, I keep the box and ship the machine back to them for installation and re-testing. Awesome.
And when they say quiet, they mean quiet. This isn't even their super quiet model, and in my studio the sound of this machine is "drowned out" by the noises made by light bulbs and monitors (which I did not even realize made sounds until I got this sucker). Literally, a standard laptop idling on low power three rooms away is louder.
Finally, the customer service is amazing - from Wilson the pre-sales rep who patiently accommodated me through a couple months of waffling to the staff who put the machine together and did post-delivery follow-up, everybody was extremely helpful and responsive without ever being intrusive.
Great job!
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![Share](javascript:share_rating({"review_body":"Superior value, service, assembly, components, and overall product. Would purchase again, and I give Puget my highest recommendation to friends \/ family. <br>I have built a lot of my own computers, and this is the first time in 10 or 12 years that I have purchased from a vendor - glad I did. I have had the experience of putting together high-end components that mysteriously fail when used together, and buying components that should be pretty quiet in theory but are not in practice. Buying my system from Puget eliminates all those problems, and does it at price that is NOT significantly higher than if I just went out and bought the components. <br>In this case, I came to Puget because not only did I want to avoid hassles of building it myself, but also because I wanted a really quiet computer for my music studio, which is something I had no real clue how to go about doing. It's safe to say that this purchase saved me about 100 hours of dicking around researching and putting the right system together, and with much lower risk of strange things going wrong. Right there that's way more than the cost of the computer.<br>In addition, Puget was very accommodating: I wanted to use some SSD drives that they did not carry and they were happy to let me have Amazon drop ship to them; Puget took care of all the config and burn-in no sweat. Likewise I already had a license for Windows 8, and they were happy to install it with proof of ownership. Let's see Dell or HP do that (note: Dell and HP are no way in the same league with Puget, and it's sort of an insult to mention them in the same sentence - sorry!).<br>Also, when I want to upgrade this system in the future, I keep the box and ship the machine back to them for installation and re-testing. Awesome.<br>And when they say quiet, they mean quiet. This isn't even their super quiet model, and in my studio the sound of this machine is "drowned out" by the noises made by light bulbs and monitors (which I did not even realize made sounds until I got this sucker). Literally, a standard laptop idling on low power three rooms away is louder.<br>Finally, the customer service is amazing - from Wilson the pre-sales rep who patiently accommodated me through a couple months of waffling to the staff who put the machine together and did post-delivery follow-up, everybody was extremely helpful and responsive without ever being intrusive.<br>Great job!","link":"http:\/\/www.resellerratings.com\/store\/Puget_Custom_Computers\/review\/2897035#comment2897035","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Puget_Custom_Computers.jpg","store_name":"Puget Custom Computers","username":"TungstenCarbide","rating":"5"}, "single");){kind=link}