1/5

posted Oct-13-2011

T-mobile is the worst cellular service ever. I was having trouble getting service in different places in my area which were supposedly in their 3G coverage area. I called customer service over and over again for about a year until they finally admitted they coudn't do any thing to help me. I asked about getting out of my contract since I wasn't getting service. T-mobiles cancelation department informed me that they didn't have to provide service as per my service contract. In order to get a cellular phone service that actually provided service I was required to pay $600 first to fulfill my contract with T-mobile even though it wasn't required for them to fulfill theirs. Please note I have been a loyal customer of T-Mobile for 12 long years and instead of giving some credit on my claims they chose to alienate me. Please think twice before signing a deal with this devil.

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