“SAME STORY AS MOST "RIPPED OFF CUSTOMERS"! Ordered a Garmin Nuvi 760 GPS. I had actually emailed these scam artists prior to making the purchase to ask if this product was "BRAND NEW, NEVER OPENED, IN IT'S ORIGINAL BOX". They responded to that email with "Everything is clearly identified on our web site as to it's condition and we guarantee it". Of course their web site indicated the GPS as new. After I received the GPS I had to email their customer service and tell them I was having trouble registering my GPS, they responded back that "they register the units before shipping them to activate the warranty and for me to email them back the serial number and they would take care of getting the GPS activated". ANOTHER LIE! Of course since I had trouble registering it on Garmin's website I decided to called Garmin myself because I felt something was up, and it was of course a refurbished unit. When I sent Avalon Tronix another email to tell them Garmin shows this as a refurbished unit, I have not been able to get them to respond to anymore emails no matter how threatening. And like everyone else, until a friend found me this website, I had been unable to locate a phone number for these bottom dwellers.
I am going to dispute this charge with my credit card company and hope they will back me up. I refuse to spend one dime to send this GPS back to these idiots. If they send me a postage paid return label, with a copy of my credit card refund, they will gladly get it back and I will chock this up to a lesson learned.
By the way, this is the first time I have actually been ripped off on an online purchase. It is very frustrating! ”