1/5

posted Apr-18-2013

I will never use tiger direct again. I purchased a Razer Nostromo Gaming Keypad. 4 days later I checked and it was on back order so I contacted customer service and was told that they would have more that monday and would ship then. tuesday I see that its still on back order and stayed that way for 3 more weeks. when they finally got one in they sent it. 2 days later I check my tracking number and it had been sent back "undeliverable" even though Ive had many things shipped to that address some even from tiger direct so here it was 5 weeks after my order and I called and canceled my order it took another 2 weeks to get my money back in my account and then I notice that they charged me for the shipping! I mean seriously I got charged 12$ for parts I never even got so after 2 days threatening lawsuit and angry calls to TD they said they would refund the shipping ... another 2 weeks later... if you can buy from anywhere and i me ANYWHERE else do it

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3/5

posted Apr-18-2013

not a horrible company but some things could be better The assembly was a little shoddy with my heatsink blocking 2 ram ports easily fixed by changing the placement of the fan also had to clean up thermal paste off the motherboard and around the CPU slot, not a huge deal i usually use my own thermal paste anyway most places use that ceramic garbage and MM was no different just wish they hadnt gotten it all over the place . was shipped missing air duct and PSU cable partition and sli bridge for the motherboard but after a call to customer service I had my parts shipped i assembled the rest of my system and it works great minus a few hiccups when first assembled. I think MM would be a great company to buy from if they put a little more care into their assembly

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