1/5

posted Oct-19-2012

X10.com is one of the companies that you would NOT want to waste your time, money, or energy on. Their website, originally looked like a porn website with half-naked women posing in the most sleazy way. Then after many complaints, they gradually changed to a more professionally looking site, but still have annoying and obnoxious pop-up ads that the users cannot disable. When I called in and spoke with the sales people, we were NOT impressed with the quality of the salesman, who sounded like someone who's just finished a 6-six pack and didn't want to work. The order never got "entered" but we were charged. Then when it came to shipping, they shipped the package with missing items. It took them a full 2 weeks to make it right. And when we put the system together, it didn't do what they claim it would do. The buttons, the switches, and virtually all X10 products have that cheap quality feel, like they were made by an armature (most, if not all, X10 products are made in China!). Don't let the pictures on their website fool you. X10 products are of the lowest quality in any electronic products I've used. And I haven't even touch on the reliability aspect of their products. In our case, some sensors failed within 7 days. And the 30-day money back guarantee is only a sale pitch. They would play all kind of games to slow down or avoid refunding your money.

The best thing is avoid X10.com to save you the headache and the agonies that would certainly come with whatever they sell you.

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